Uber C.E.O., Reacting to London Ban, Apologizes for ‘Mistakes’


Black cabs in front of the Houses of Parliament in London on Monday. The British capital’s transport authority said last week that it would not renew Uber’s license to operate in the city.

Eddie Keogh/Reuters

LONDON — Uber’s chief executive, Dara Khosrowshahi, apologized in an open letter on Monday for the company’s “mistakes,” after the transport authority for the British capital said last week that it would not renew the ride-hailing service’s license to operate.

“While Uber has revolutionized the way people move in cities around the world, it’s equally true that we’ve got things wrong along the way,” Mr. Khosrowshahi wrote. “On behalf of…

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